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Recharge Fitness Ltd Terms and Conditions

Last updated 08 Jan 2025.

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Terms and conditions for Recharge Fitness registered in [England and Wales] under registration number 12555960

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  1. INTRODUCTION Welcome to Recharge Fitness ("we," "our," or "us"). These Terms and Conditions govern your use of www.rechargefitness.co.uk and our services. By accessing or using our website and services, you agree to be bound by these terms.

  2. DEFINITIONS

  • "Customer" refers to any person or entity purchasing products from Recharge Fitness

  • "Products" refers to gym equipment, flooring, and related fitness products

  • "Services" includes gym design, installation, and consultation services

  1. PRODUCTS AND SERVICES 3.1 Product Information

  • All products are described as accurately as possible

  • Images are for illustration purposes only

  • Specifications may vary slightly from those shown

3.2 WARRANTY AND QUALITY ASSURANCE

3.2.1 Standard Warranty Coverage

  • All products come with a comprehensive 1-year warranty from date of purchase

  • We offer an extended 3-year warranty for customers who are using our servicing services on an annual basis. 

  • Warranty covers manufacturing defects, material failures, and structural integrity

  • Parts and labour included within the warranty period

3.2.2 Quality Assurance Process Our commitment to quality includes:

  • Rigorous factory-level inspection of all equipment

  • Additional quality control checks at Recharge Fitness HQ

  • Comprehensive pre-dispatch testing

  • Detailed documentation of quality control processes

3.2.3 Extended Warranty Options

  • Extended warranty available with service contracts

  • Service contracts include:

    • Regular (at least annual) maintenance checks

    • Professional equipment servicing

    • Priority support

    • Extended warranty coverage (Contact our team for specific extended warranty terms and pricing)

3.2.4 Our Quality Promise At Recharge Fitness, we:

  • Invest heavily in product quality and testing

  • Partner with premium manufacturers

  • Maintain strict quality control standards

  • Have confidence in our products' longevity beyond the standard warranty period

3.2.5 Reporting Issues In the unlikely event of a product issue:

  • Report any concerns immediately upon delivery

  • Photographic evidence may be requested

  • Our team will respond within 24 hours

  • Quick resolution guaranteed for valid claims

3.2.6 Warranty Coverage Includes

  • Structural components

  • Mechanical parts

  • Welding and joints

  • Moving parts

  • Electronic components (where applicable)

3.2.7 Warranty Exclusions Warranty does not cover:

  • Normal wear and tear

  • Damage from misuse or abuse

  • Improper maintenance

  • Unauthorized modifications

  • Cosmetic issues that don't affect performance

3.2.8 Commercial Use for Commercial Installations:

  • Same robust 1-year warranty applies

  • Optional extended coverage with service contracts

  • Tailored maintenance programs available

  • Regular inspection recommendations

  1. PRICING AND PAYMENT 4.1 Prices

  • All prices are in British Pounds Sterling (GBP)

  • Prices include VAT where applicable

  • We reserve the right to modify prices without prior notice

4.2 Payment Options

  • We accept payment via:

    • Credit/Debit Cards

    • PayPal

    • Klarna

    • Formal finance options for larger purchases

  1. DELIVERY AND INSTALLATION 5.1 Delivery

  • Delivery times are estimates only

  • Additional charges may apply for remote locations

  • Risk passes to the customer upon delivery

5.2 Installation Services

  • Installation must be pre-booked

  • Access requirements must be confirmed prior to installation

  • Customer responsible for ensuring suitable installation environment

  1. RETURNS AND REFUNDS 6.1 Return Policy

  • 14-day return period for unused products in original packaging

  • Customer responsible for return shipping costs

  • Custom orders are non-refundable

6.2 Damaged Goods

  • Must be reported within 48 hours of delivery

  • Photographic evidence required

  • Replacement or refund at our discretion

  1. INTELLECTUAL PROPERTY

  • All content on www.rechargefitness.co.uk is our property

  • No reproduction without written permission

  • Trademarks and logos are protected

  1. PRIVACY AND DATA PROTECTION

  • We comply with UK GDPR regulations

  • Personal data is processed as per our Privacy Policy

  • Customers may request data access or deletion

  1. LIABILITY 9.1 Limitation of Liability

  • Our liability is limited to the purchase price of products

  • We're not liable for indirect or consequential losses

  • This doesn't affect your statutory rights

9.2 Product Use

  • Products must be used as per instructions

  • Professional installation is recommended for commercial equipment

  • Regular maintenance required

  1. FORCE MAJEURE We're not liable for delays or failures due to circumstances beyond our control, including:

  • Natural disasters

  • Pandemics

  • Supply chain disruptions

  • Government actions

  1. MODIFICATIONS We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.

  2. GOVERNING LAW These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.

  3. CONTACT INFORMATION Recharge Fitness Bristol, UK Website: www.rechargefitness.co.uk Email: team@rechargefitness.co.uk Phone: 03300434554

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